This article describes how employee satisfaction and employee engagement significantly increase employee performance, which in turn drives company performance. The best way to... moreThis article describes how employee satisfaction and employee engagement significantly increase employee performance, which in turn drives company performance. The best way to assess employee satisfaction and employee engagement is to conduct surveys that measure employee engagement and satisfaction levels and identify the causes, and what can be done to eliminate low employee satisfaction and employee engagement.
Importance of Employee Engagement and Employee Satisfaction
Your employees have a wealth of information about what it is like to work at your company, and what your customers are telling them about your company and your competitors.
Your employees also have considerable knowledge about what can be done to improve your company's productivity, quality, customer service, customer satisfaction, customer loyalty, growth and profit, and what can be done to improve your risk profile.
Equally important, your employees know how satisfied or dissatisfied they are working at your company. They also... less